Refund policy

Returns are only accepted for items that are not available at the time of purchase and when the customer is dissatisfied with the substitution provided.

To start a return, you can contact us at myroseflorist@gmail.com or call us on +1 (905) 278-0000

You can always contact us for any return question at myroseflorist@gmail.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at myroseflorist@gmail.com.